Terms of service

Terms of Service

Last updated: June 2026

These Terms of Service govern your use of the EASE Cashmere website at easecashmere.com and any purchases made through it. By accessing our site or placing an order, you agree to these terms in full.

1. About Us

EASE Cashmere is an online retailer specialising in luxury cashmere knitwear for men and women. References to "we", "us", and "our" refer to EASE Cashmere.

2. Eligibility

By using this website you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the true colour of our products. All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing

All prices are displayed in the currency applicable to your region. Prices are inclusive of applicable taxes where required by law. We reserve the right to adjust pricing at any time without notice. The price applicable to your order is the price confirmed at the time of checkout.

5. Orders & Contract

Placing an order constitutes an offer to purchase. A binding contract is only formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. In such cases a full refund will be issued promptly.

6. Payment

We accept all major credit and debit cards, and other payment methods as displayed at checkout. All transactions are processed securely. We do not store your payment card details.

7. Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers, customs, or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery. Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service. Please review it before making a purchase.

9. Intellectual Property

All content on this website — including but not limited to text, photography, graphics, logos, and design — is the property of EASE Cashmere and protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

10. User Conduct

You agree not to use this website for any unlawful purpose, to attempt to gain unauthorised access to any part of the site, to transmit harmful or disruptive code, or to engage in any conduct that may damage the reputation or operation of EASE Cashmere.

11. Limitation of Liability

To the fullest extent permitted by law, EASE Cashmere shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or the purchase of our products. Our total liability to you shall not exceed the value of the order in question.

12. Third Party Links

Our website may contain links to third party websites. These are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which forms part of these Terms of Service. By using our site you consent to the processing of your data as described therein.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website following any changes constitutes acceptance of the new terms.

16. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Email: info@easecashmere.com

Nothing in these Terms of Service affects your statutory rights as a consumer under UK law.